Thank you for choosing Admarkon Marketing Online Pvt. Ltd for your web design needs. We are committed to providing you with high-quality services and ensuring your satisfaction. In the event that you are not fully satisfied with our services, please review our refund policy outlined below:
1. Eligibility for Refund:
Refunds are considered under the following circumstances:
Dissatisfaction with the final design product.
Failure to meet project deadlines without reasonable cause.
Significant deviation from agreed-upon project specifications.
Inability to commence the project due to unforeseen circumstances from our end.
2. Refund Process:
To initiate a refund request, please contact our customer support team within 30 days of project completion.
Provide detailed reasoning for your request along with any supporting documentation or evidence.
Our team will review your request promptly and notify you of the decision within 5 business days.
3. Refund Amount:
The refund amount will be determined based on the extent of the issue and the stage of the project completion.
If the project hasn’t commenced, you are eligible for a full refund.
If the project is in progress, the refund amount will be prorated based on the work completed and expenses incurred.
4. Non-Refundable Items:
Certain items are non-refundable, including but not limited to:
Domain registration fees.
Third-party service charges incurred on your behalf.
Any work completed and approved by you.
5. Payment Method:
Refunds will be issued using the same method as the original payment.
Please allow 7-10 business days for the refunded amount to reflect in your account.
6. Cancellation Policy:
If you wish to cancel your project before its completion, please notify us as soon as possible.
Depending on the stage of the project, cancellation fees may apply.
Any work completed up to the cancellation date will be billed accordingly.
7. Dispute Resolution:
In case of disputes regarding refunds, we encourage open communication to reach an amicable solution.
If a resolution cannot be achieved, arbitration or legal action may be pursued as a last resort.
8. Contact Us:
If you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out to our customer support team at support@admarkon.com or call us at +1-800-555-1234.
Note: This refund policy is subject to change at the discretion of Admarkon Marketing Online Pvt. Ltd. Please review this page periodically for any updates.
