Thank you for choosing Admarkon Marketing Online Pvt. Ltd for your web design and marketing needs. Please review the following refund policy carefully to understand our procedures regarding refunds for services.
1. Refund Eligibility: We strive to provide high-quality services and ensure client satisfaction. However, if you are not completely satisfied with our services, you may be eligible for a refund under the following circumstances:
- The service was not delivered as described or agreed upon.
- There are material defects in the service that cannot be reasonably rectified.
- The service does not meet the requirements outlined in the initial agreement or proposal.
2. Refund Requests: To request a refund, please contact our customer support team via email or phone, providing your name, project details, and the reason for the refund request. Refund requests must be made within [number] days of service delivery or completion.
3. Refund Process: Upon receipt of your refund request, our team will review the request and the circumstances surrounding it. We may request additional information or clarification as needed. Refunds will be processed within 7 days of approval and will be issued via the original payment method used for the transaction.
4. Non-Refundable Services: Certain services may be non-refundable due to their nature or the amount of work already completed. These include but are not limited to:
- Services that have been fully completed or delivered.
- Services that have been customized or tailored to the client’s specifications.
- Services for which cancellation fees have already been applied.
5. Partial Refunds: In some cases, partial refunds may be offered based on the extent of service completion or the nature of the refund request. Any applicable cancellation fees or expenses incurred by Admarkon Marketing Online Pvt. Ltd may be deducted from the refund amount.
6. Communication During Refund Process: Throughout the refund process, our customer support team will maintain open lines of communication with the client. We understand the importance of timely resolution and will strive to address your refund request promptly and efficiently.
7. Contact Us: If you have any questions or require further clarification regarding our Refund Policy or any other aspect of our services, please feel free to contact us at [contact email] or [contact number]. Our dedicated team is here to assist you.
Note: Admarkon Marketing Online Pvt. Ltd reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes to the policy will be communicated to our clients via email or through our website.