Thank you for choosing Admarkon Marketing Online Pvt. Ltd for your web design and marketing needs. Please review the following cancellation policy carefully to understand our procedures regarding cancellations of services.
1. Cancellation Procedure: Clients may request to cancel a project or service by contacting our customer support team via email or phone. To initiate the cancellation process, please provide your name, project details, and the reason for cancellation. Upon receipt of your request, our team will guide you through the cancellation procedure.
2. Cancellation Fees: Depending on the stage of the project and the amount of work completed, cancellation fees may apply. These fees are determined on a case-by-case basis and will be communicated to the client at the time of cancellation request. The purpose of these fees is to cover any expenses incurred and time invested by our team up to the point of cancellation.
3. Refund Policy: Refunds for cancelled projects are subject to the terms outlined in our Refund Policy. Since our services are customized and delivered digitally, refunds may not be applicable once the project has commenced or is near completion. However, we are committed to ensuring client satisfaction and will work closely with you to address any concerns or issues that may arise.
4. Project Status at Cancellation: Upon cancellation of a project, the client will receive the work completed up to that point, subject to any applicable cancellation fees. Any remaining deliverables or files related to the project will be retained by Admarkon Marketing Online Pvt. Ltd unless otherwise specified by the client.
5. Communication During Cancellation: Throughout the cancellation process, our customer support team will maintain open lines of communication with the client. We understand that circumstances may change, leading to the need for cancellation, and we are here to assist you every step of the way.
6. Contact Us: If you have any questions or require further clarification regarding our Cancellation Policy or any other aspect of our services, please feel free to contact us at [contact email] or [contact number]. Our dedicated team is here to assist you.
Note: Admarkon Marketing Online Pvt. Ltd reserves the right to update or modify this Cancellation Policy at any time without prior notice. Any changes to the policy will be communicated to our clients via email or through our website.